Return and Replacement Policy
Return and Replacement Policy:
If the items are received in damaged condition by the customer. In such cases customer has to inform us via email to Indohobbyindia@Gmail.com with a supporting picture of the damaged items in the original packing within SEVEN days of receipt of the goods. Damaged Items have to be returned back to us in unused condition along with all the original boxes, parts and accessories through Courier.Return Shipping Charges will be borne by Us. We reserves the right to replace the damaged item entirely OR 100% Money back (100% MoneyBack if issue not resolved in maximun 30 days) . Replacement will be sent once the items reach us and is inspected.
Replacement is void if inspection reveals any of the below signs
- Item has been used
- Any of the parts/accessories are missing
- Damage was due to improper handling of product not as prescribed by the manufacturer
- Product was tampered/tried to be modified in any way or form
- Product(s) need to be unused, unaltered, unsoiled, original condition with their original tags including but not limited product bar code, price tag etc; and packaging intact
100% Money Back Guarantee, If---,
Guaranteed Resolution of Complaints
Within a maximum of 30 days ,Full refund if not resolved
If your order is not dispatched within 3 business days after the promised shipping date, We guarantee refund of the money you have paid for the product and gives you full flexibility to cancel your order till the time product is dispatched – No questions asked.
What does "100% money refund" policy cover?
- You have paid for the product but didn't receive it
- You have received a damaged/defective product or a product that does not comply with the specifications as per your original order.
- You have received a product with which you're not satisfied .
How to reach us?