Most Trusted Online Aquarium Pets Store India

Our Terms & Conditions

Terms & Conditions

1. Conclusion of the contract

Before submitting your order, step 6 of the ordering process ("Preview") offers you the chance to check all the details again (e.g. name, address, payment method and items ordered) and make changes if necessary.

Once you have gone through the ordering process at Indohobby.com by entering the details as prompted, you make a binding offer to purchase the goods from Indohobby.com (Pille Nutritionals Pvt. Ltd.) by clicking on the button "Place order" in the section "Step 6 of your order".

This offer is accepted (and the contract thereby concluded) by dispatching the goods you ordered. The contract is therefore brought about when the goods you ordered are dispatched. In certain cases, we may ask you for proof of identification and generally reserve the right not to enter into contract.

The details of your order are electronically stored. If you would like a printed copy, you can print out the "Order confirmation" which appears on your screen once you have submitted your order. If you have provided us with your e-mail address, you will also receive all the relevant details of your order by e-mail, which you can also print out directly.

2. Right of cancellation and returns policy

As our valued customer you have the unconditional right to cancel your contract within 7 days of delivery, without being obliged to state any reasons. To comply with this time limit, all you need to do is to either return the goods bought online or send a return request within the 7-day period by e-mail, telephone or fax to:

e-mail I.d-  Indohobbyindia@gmail.com

Phone: +91 033 2210 0502 / 91-0-9830161916 (Mon-Fri: 10:00 am - 6:00 pm,)
Fax: +91 033 2210 0502

For the return address please contact our customer service at. 91-0-9830161916 for further details.

If you return goods bought online, the purchasing contract is cancelled and you will be refunded once the delivered goods have been returned. Should the goods show signs of use or damage on return, we reserve the right to appropriate compensation.
If the goods arrive damaged, please contact Indohobby.com for a full refund. Faulty goods are fully refundable, inclusive of delivery, return and extra costs. Please inform our customer service within the first 2 days of arrival, of faulty goods or goods damaged in transit.Your statutory rights as a customer are not affected by any of these conditions.

3. Dispatch & Delivery

Deliveries can only be made while stocks last. In the very rare case that goods are not deliverable, we reserve the right to accept an offer in part. Delivery costs will be calculated on the resulting order value and charged only once.
After an order is shipped, which is usually completed within one-two working days of its receipt, it usually takes three to four working days for it to arrive.

Please note that all deliveries must be signed for. The delivery service partrtners deliver either to you personally, or leave your order with a neighbour. The driver will leave you a written note stating the whereabouts of your package. In the case that no one was available to receive the delivery, the note will state a specific post office where you can pick up your delivery within the following 7 days.

4. Prices and delivery costs

Each shopping cart order value may incur a small shipping and handling fee of Rs.200.00 regardless of the number of size, or weight of the consignment. For more information regarding shipping fees to individual countries, please e-mail us at.  indohobbyindia@gmail.com

Should delivery be undertaken in several stages for technical or logistic reasons, we will of course only charge you once for delivery costs.

Please note that our all prices stated in the shop are gross prices and include Indian VAT and comply with c.s.t(Act.1994).Where Additional local State Tax applies it will be payable by the customer on delivery or  pick-up.

5. Reservation of ownership

All goods remain unqualified property of Indohobby.com (Pille Nutritionals Pvt. Ltd.) until payment has been received in full.

6. Payment, coupons, due date, failure to pay

We accept Payment via credit card/Debit card through CCAvenue payment gateway service.
Payment for goods is to be made through CCAvenue payment gateway service.we accept C.O.D payment method as well as in the form of Dreaft or cheques and are not responsible for loss.Your credit or debit card will not be charged until your goods leave our warehouse. In the case of possible returns the amount paid will be refunded. Should your credit card have insufficient credit we reserve the right to invoice you for the costs incurred in making requests for payment.

Payment via pre-payment
All countries can pay via pre-payment.

Please be sure to include your customer number or your order number when you enter the information for your bank transfer. Please transfer the balance to the following account:

AXIS BANK
Branch- GANESH CHANDRA AVENUE,
KOLKATA-700013
WEST BENGAL,INDIA
Pille Nutritionals private Limited.
CURRENT ACCOUNT NO. 911O20018176640
MICR CODE: 700211047
IFSC CODE: UTIB0000836
SWIFT CODE:AXIS IN BB 005 

Please note: Bank fees charged for foreign bank transfers will not be covered by Indohobby.
We'll ship your order as soon as we have received your payment.

Coupon redemption
When redeeming a coupon please consider the specific redemption conditions like minimum order quantity, validity etc. You can only redeem one coupon, one order or customer related discount per purchase. All coupons must be redeemed upon purchase; subsequent reimbursement or cash redemptions are not possible. A resale is also not allowed.

 

7. Identity of the contracting partner

Any contract entered into is concluded with Indohobby.com (Pille Nutritionals Pvt.Ltd.), unless specifically stated otherwise.

Pille Nutritionals (P) Ltd.
9,James Hickey Sarani,Room.No.-108
Dalhousie.
KOLKATA-700069
West Bengal. India.
e-mail - Indohobbyindia@gmail.com

Phone: +91 033 2210 0502 / 91-0-9830161916 (Mon-Fri: 10:00 am - 6:00 pm, )
Fax: +91 033 2210 0502

Indohobby.com is the trading name of Pille Nutritionals (P) Ltd. registered in India as per  Companies Act,1956

Regd. Office.: PILLE NUTRITIONALS PRIVATE LIMITED

9,JAMES HICKEY SARANI,1 ST FLOOR, ROOM. NO.-108

DALHOUSIE,

KOLKATA-700069

WEST BENGAL,INDIA

company number:  E-mail us at. indohobbyindia@gmail.com
VAT  & C.S.T.ID:   E-mail us at.    indohobbyindia@gmail.com

Executive Board:  E-mail us at. indohobbyindia@gmail.com


8. Miscellaneous

The terms and conditions of this contract are in accordance with Indian law, excluding UN-commerce law, even when ordering from or delivering to a country other than India. All points of these terms and conditions remain valid, even if one of the above points is invalid. We reserve the right to change these terms & conditions from time to time and recommend that you should look through them on a regular basis

If You Need Assistance Or Any Feedback Please Call / SMS Us : 91-0-9830161916 Or E-mail : Indohobbyindia@Gmail.com